At mbi gaming, your privacy is not merely a legal obligation — it is a core value we have upheld from day one. This document explains in detail how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
These are not just words on paper. Every commitment here is backed by concrete technical systems and operational procedures at mbi gaming.
This Privacy Policy ("Policy") is published by MBI Gaming Group ("mbi gaming", "we", "platform") and applies to all users of the mbigaming.ws platform ("you", "member", "user"), including website visitors, registered members, and anyone who interacts with mbi gaming's services through any channel.
Mbi gaming is committed to protecting your privacy and handling your personal data with the utmost responsibility. We are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related regulations in force.
By using the mbi gaming platform, registering as a member, or submitting your personal information through any of our channels, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to proceed with account closure.
Mbi gaming collects various types of personal data depending on your level of interaction with our platform. Below is a detailed breakdown of the data collected:
| Data Category | Specific Examples | Mandatory/Optional |
|---|---|---|
| Identification Data | Full name, identity card number, date of birth, gender, nationality | Mandatory |
| Contact Data | Email address, mobile number, Malaysian residential address | Mandatory |
| Financial Data | Bank account number, TNG/GrabPay phone number, transaction records in RM | Mandatory (for transactions) |
| Access Data | Username, password (encrypted), login timestamp logs | Mandatory |
| Technical Data | IP address, device type, operating system, web browser, screen resolution | Automatic |
| Gaming Data | Betting history, games played, wins/losses | Automatic |
| Communication Data | Live chat transcripts, customer support emails, user feedback | Contextual |
| KYC Documents | Copy of identity card, utility bill, identity verification selfie | Required by law |
Mbi gaming only collects data necessary for the specific purposes stated in this Policy. We do not collect sensitive personal data such as medical information, criminal records, or sexual orientation unless specifically required under Malaysian law.
Your personal data is collected through several different channels and methods when you interact with the mbi gaming platform:
Mbi gaming uses your personal data solely for the following purposes, which are lawful under Malaysian law. We will not use your data for any other purpose without prior notice and your consent:
Mbi gaming does not sell your personal data. However, under certain limited circumstances, we may share your data with trusted third parties to ensure the smooth operation of the platform. All data sharing is conducted on a strictly "need-to-know" basis and is subject to confidentiality agreements:
Mbi gaming takes data security extremely seriously and implements comprehensive technical and organisational protection measures:
Data Retention Period: Your personal data is retained for as long as your account remains active and for the period required by law following account closure (typically 7 years for financial records in line with Malaysian tax law). Data that is no longer needed will be securely deleted.
Mbi gaming uses cookies and similar technologies to enhance your experience on our platform. Below are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect your ability to use certain features of the mbi gaming platform fully.
Under Malaysia's PDPA and mbi gaming's commitment to user privacy, you have the following rights regarding your personal data:
To exercise any of the above rights, contact the mbi gaming Data Protection Officer at privacy@mbigaming.ws, stating the right you wish to exercise and your account details. We will respond within the timeframe stipulated by the PDPA.
The mbi gaming platform is for adults only. We do not knowingly collect or process personal data of individuals under the age of 18. Registration and use of the platform by minors is strictly prohibited.
Mbi gaming uses a combination of age verification during registration, activity monitoring, and KYC systems to detect and prevent underage individuals from accessing our platform.
Mbi gaming reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform technology updates. We are committed to informing you of any material changes through:
Continued use of the mbi gaming platform after changes take effect will be considered acceptance of the amended policy. If you do not agree with the amendments, you have the right to close your account and request deletion of your personal data.
For any enquiries, concerns, or requests regarding this Privacy Policy or the handling of your personal data by mbi gaming, please contact:
You may also submit a formal complaint to Department of Personal Data Protection Malaysia (JPDP) if you believe your privacy rights have been violated and we have failed to address your complaint to your satisfaction.
With 256-bit SSL encryption, PDPA Malaysia compliance, and a zero data sales commitment, mbi gaming safeguards your privacy at all times. Join over 1.2 million Malaysian players who trust our platform.
Your privacy is protected • PDPA Malaysia compliant • No data sold